Customer Story

Orion improves customer engagement and turned growing pains into revenue opportunities

Rapid growth made it difficult for Orion’s small training team to offer value beyond the typical client onboarding. They needed an efficient way to get clients up to speed on their powerful software solutions and, also free the training team to invest time in designing value-added programs. The training team revamped their customer experience with Trakstar Learn online training. Orion scaled their client training experience with the launch of Ascent, an interactive training program. Learn helped Orion generate revenue while allowing their clients to train end-users on Orion’s product and solutions.