Mindflash is now Learn, part of the new Trakstar Trifecta alongside Hire and Perform

Learn more about how the Trakstar platform is revolutionizing talent management through integrated, flexible solutions.

GoEngineer

GoEngineer empowers their sales and support teams with Trakstar Learn

GoEngineer is a top reseller of engineering software in North America, providing end-to-end solutions that help businesses take products from conception to production. The company uses a support team of product experts who have over 100 combined product certifications as well as additional industry expertise in compliance, quality, project, and configuration management processes. GoEngineer helps companies make effective investments for meeting product design and engineering goals.

I needed a solution that would let me easily integrate my existing training materials as well as effectively test knowledge retention. PowerPoint support and quizzes make Trakstar Learn the right tool for the job.

Tyler Haggin / Inside Sales Manager / GoEngineer

Situation

GoEngineer has been in the enterprise solution business for 25 years, with steady growth that has led to a distributed workforce spread throughout ten states. Further, due to the sheer breadth and depth of information that the sales and support staff must retain, the company must provide prolonged, repetitive training. New sales and support team members are given several refresher courses to maximize retention. Currently, the training efforts are being led single-handedly by Inside Sales Manager, Tyler Haggin.

Tyler doesn’t have the bandwidth to travel to each office in person, so he needed a cloud-based solution that would make remote training easy. He was also looking for something that could provide measurable feedback from trainees as well as allow him to deploy the refresher courses more effectively. “Cramming simply doesn’t work for the amount of information retention we require of our employees,” Tyler says. “We needed a tool that would offer continuous development.”

Solution

Tyler uses Learn as a complement one week of live training given to new hires. He breaks down the key concepts from the live training into a series of refresher courses, which are delivered as PowerPoint presentations over the following weeks. Team members must complete a quiz that uses a variety of Q&A formats to test retention effectively.

Tyler chose Trakstar Learn because it:

Integrates seamlessly with Yammer, which hosts GoEngineer’s intranet
Ensures an effective feedback loop by offering quizzes that test retention and provide measurable results
Provides a variety of answer options for quizzes, including drag-and-drop sequencing and multiple choice
Lets employees continue learning even at times he isn’t available

Results

GoEngineer has created a total of 14 courses which have more than 176 completions by 34 trainees.

They have streamlines the training process and work much more efficiently, which saves about 10 hours per month.

GoEngineer has been able to double the size of its sales and support staff because of this optimization.

Additional Resources

Bluebeam's Increases Software Sales with Learn Learn Helps 76ers ramp-up record ticket sales MacPack reduced training costs by 50% with Learn

Schedule a Live Demo

Talk to a Trakstar Learn Product Expert for 15 minutes and determine if Learn is a good fit for your needs.

Get a Demo

Who is Trakstar?

Trakstar is a multi-product HR software provider helping organizations put the people back in people management. Develop and align your staff through better recruiting and applicant tracking, performance management, and learning management. For a more integrated solution to talent management, check out our website and request a live demonstration today.